Senior Business Systems Analyst

2 months ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time
About the Role

This is an exciting opportunity to join the Centre for Addiction and Mental Health (CAMH) as a Business Systems Analyst. As a key member of the Business Intelligence team, you will play a critical role in supporting the organization's Systems Modernization initiatives and driving data-led decision-making.

Key Responsibilities
  • Work closely with staff across departments to understand business needs and propose solutions to meet these needs.
  • Elicit and document business, system, and functional requirements for systems modernization projects.
  • Oversee the development, testing, and support of solutions and reports across various departments.
  • Identify training requirements and needs, create training materials, and deliver staff training.
  • Develop user support documentation and provide support to Foundation staff through the IT Service Desk.
  • Lead and manage systems modernization and business analysis projects from initiation to completion.
  • Coordinate work with vendors, ensure work is completed as expected, and monitor vendor work for follow-up on action items or deliverables.
  • Assess the use of systems and systems functionality within the Foundation and make efficiency improvement recommendations.
  • Work with Foundation staff to document and improve business processes.
Requirements
  • A post-secondary degree in computer science, Information Systems, Business Administration, Commerce, or a related technical field.
  • Five to seven years of experience in business systems analysis or a related role, with a demonstrated ability to manage complex systems projects.
  • PMP designation or similar would be an asset.
  • Exceptional analytical and problem-solving skills and experience applying these skills to resolve application design considerations and technical issues.
  • Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets.
  • Excellent verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations.
About Us

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health teaching hospital and one of the world's leading research centres in its field. With a dedicated staff of over 3,000, CAMH offers outstanding clinical care to more than 34,000 patients each year. The organization conducts groundbreaking research, provides expert training to healthcare professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government.

CAMH Foundation is charged with raising and stewarding funds in support of CAMH. Its role is to help transform the way we understand and address mental illness by raising awareness and increasing engagement across the country. Generous and dedicated supporters help CAMH advance discovery and innovation, build spaces that promote recovery, and break down the stigma of mental illness.

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