Senior Retail Operations Manager

2 weeks ago


Quesnel, Canada BC Ltd. Full time
About BC Ltd.

BC Ltd. is a dynamic retail company seeking an experienced Senior Retail Operations Manager to lead our team in delivering exceptional customer experiences.

Job Summary

We are offering a competitive salary of $45,000 - $55,000 per year, depending on experience, to manage our retail operations and ensure the success of our business.

Job Description
  • Manage Staff and Assign Duties: Oversee the daily activities of our sales staff, assign duties, and provide guidance to ensure they meet performance expectations.
  • Determine Merchandise and Services: Analyze market trends and customer needs to determine the products and services we offer, driving sales growth and revenue increase.
  • Plan Budgets and Monitor Revenues: Develop and implement budgets to optimize revenue streams, monitor expenses, and ensure financial stability.
  • Determine Staffing Requirements: Assess our staffing needs based on sales volume, seasonality, and customer demand to maintain optimal operational efficiency.
  • Resolve Issues: Address customer complaints, supply chain disruptions, and other issues promptly to ensure seamless customer service.
Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field.
  • Minimum 1-2 years of experience in retail operations management or a related field.
  • Excellent leadership, communication, and problem-solving skills.
Benefits
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities.


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