Service Advisor

1 month ago


Hamilton, Ontario, Canada AutoCanada Full time

AutoCanada is seeking an experienced Service Advisor to join our team in the Hamilton area.

Our Fixed Operations team is looking for a skilled professional to support our busy service department.

You will play a key role in delivering exceptional customer service and working closely with our Service Technicians to ensure a seamless service experience.

Your passion for the automotive industry and commitment to delivering outstanding customer service will make you a valuable asset to our team.

Benefits:

  • Competitive compensation and benefits package
  • Opportunity to work with a leading automotive group
  • Professional development and growth opportunities
  • Collaborative and dynamic work environment

Your Day-to-Day:

  • Create and manage service estimates and work orders
  • Consult with Service Technicians on repairs and maintenance
  • Work with the Parts Department to ensure timely parts delivery
  • Monitor and manage service requests and appointments

Requirements:

  • Minimum 1 year of experience as a Service Advisor in a dealership environment
  • Knowledge of CDK or similar systems
  • Familiarity with dealership operations and procedures
  • Valid Ontario driver's license and ability to drive manual transmission

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