Network Architect
4 days ago
About the Role
MNP is seeking a highly skilled Network Manager to join our Technology - Infrastructure team. As a trusted advisor, you will create and support agile, secure, and reliable IT infrastructure that enables MNP to keep pace with business needs.
Key Responsibilities
- Lead and mentor a team of network and systems administrators, providing guidance and support to ensure the team's success.
- Design, deploy, and administer LAN/WAN, wireless networks, and cloud-based network services to ensure high availability, scalability, and security.
- Oversee the implementation and optimization of cloud call center solutions such as Five9 to ensure reliable services, call routing, and seamless customer interactions.
- Manage corporate-wide network with a mix of WAN links (MPLS, VPLS, DWDM, DMVPN, etc.).
- Collaborate with the Infrastructure team to ensure MNP's firm-wide network and communications infrastructure are secure, available, stable, efficient, and scalable.
- Develop network roadmaps that align with overall infrastructure technology roadmaps.
- Execute capacity and performance planning, overseeing software upgrades on production platforms.
- Monitor network to ensure optimal performance and eliminate downtime by troubleshooting system problems and performing scheduled maintenance and audits of the network.
- Identify technology issues, develop required solutions, and implement improvements to enhance the network configuration.
- Evaluate documented resolutions and analyze trends for ways to prevent problem recurrence.
- Establish and maintain standard operating procedure documentation for applicable systems.
- Work with Security team to ensure the integrity of components and processes.
- Work with vendors and service providers to ensure they are meeting SLAs.
- Research and understand current and new technologies and architecture.
Requirements
- At least 10 years of relevant experience in Information Technology supporting Enterprise network environments.
- Proven experience as a Network Manager or in a similar role.
- Proven experience managing cloud networking (e.g. AWS, Azure, GCP) including VPCs, VPNs, and hybrid cloud connectivity.
- Extensive knowledge of cloud networking technologies and best practices.
- Excellent knowledge of cybersecurity best practices.
- Experience with VOIP and Cloud phone systems.
- Experience with Cloud Contact Centre solutions such as Five9.
- Experience with load balancer technologies such as F5, considered an asset.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., CCNA, CCNP, AWS Certified Solutions Architect) are an asset.
- Ability to communicate in French and English considered an asset.
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