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Customer Service Consultant

1 week ago


Hamilton, Ontario, Canada Staples Canada Full time

As a Solutions and Print Specialist at Staples Canada, you will be an essential part of our dynamic team. Our company is dedicated to inspiring people to work smarter, learn more, and grow every day.

We are looking for a detail-oriented and tech-savvy individual who is passionate about finding solutions and providing exceptional customer service. As a representative supporting our solutionshop, you will consult with customers to understand their working and learning goals and provide recommendations on solutions that meet their needs.

You will be responsible for managing customer orders efficiently, operating cash registers, and maintaining store standards. Additionally, you will contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping, and tech services.

Key qualifications include 1-2 years of retail customer service experience, prior experience in a retail/commercial printing environment, and technology proficiency. You should also possess excellent communication and problem-solving skills.

If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.