Senior Manager Research and Strategy

2 weeks ago


Toronto, Ontario, Canada Bond Brand Loyalty Full time
About the Opportunity

This is a unique opportunity to join a dynamic and innovative team that's shaping the future of loyalty and customer-centric experience. As our new Research Director Lead, you'll have the chance to contribute to the development of our offerings and make a real impact.

This role requires a strategic leader who can oversee cross-functional project teams, ensure alignment with executive stakeholders and client sponsors, and lead the design and delivery of research projects.

The Ideal Candidate:

  • 10+ years of experience in a related professional field with a post-secondary degree or diploma in Business, Business Administration, or a related field.
  • In-depth knowledge of the Loyalty landscape, particularly loyalty programs.
  • Demonstrated experience leading cross-functional project teams and managing large-scale research programs.


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