Senior Salon Operations Manager

5 days ago


Surrey, British Columbia, Canada Allora Laser & Spa Ltd. Full time
Job Description

We are seeking a highly skilled Senior Salon Operations Manager to join our team at Allora Laser & Spa Ltd.

About the Role

This is an exciting opportunity for a seasoned professional to oversee the day-to-day operations of our beauty salon, ensuring seamless delivery of exceptional customer experiences. The successful candidate will be responsible for managing a team of 5-10 staff members and will have a strong focus on customer satisfaction, efficiency, and quality service.

Key Responsibilities
  • Direct and control daily operations, including tasks such as evaluating and planning daily operations, establishing policies and procedures for staff, and managing contracts for advertising or marketing strategies.
  • Manage budget and inventory, as well as hire, train, and supervise staff.
  • Address customer complaints or concerns in a timely and professional manner.
Work Conditions and Physical Capabilities

The ideal candidate will possess excellent attention to detail, combined with the ability to work in a fast-paced environment with a physically demanding workload. This role requires a combination of sitting, standing, and walking throughout the day.

Requirements and Qualifications
  • A secondary (high) school graduation certificate.
  • At least 2 years of experience in a supervisory or management role within the beauty industry.
  • Strong leadership skills, with the ability to motivate and manage a team effectively.
  • Excellent communication and interpersonal skills, with a client-focused approach.
  • Ability to work efficiently in a busy environment and make sound judgements.
Salary and Benefits

The estimated annual salary for this role is approximately $60,000 - $80,000 CAD, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health and dental insurance, and opportunities for professional development and growth.



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