Accounting Manager

1 month ago

Mississauga, Ontario, Canada FirstService Residential Full time
Job Title: Manager, Accounts Receivable

FirstService Residential is a leading property management company that simplifies property management for its clients. We are seeking an experienced Manager, Accounts Receivable to join our team.

Job Summary:

The Manager, Accounts Receivable will be responsible for leading the Accounts Receivable team to ensure excellent service delivery to internal and external clients. This role involves a mix of detail-oriented process activity and leadership ability. The successful candidate will have a strong background in accounting and experience in supervising a team.

Key Responsibilities:
  • Lead the Accounts Receivable team to ensure 100% accuracy and timely completion of tasks.
  • Monitor team activities to ensure all tasks are completed accordingly and in a timely manner.
  • Maintain the AR procedure manual and ensure processes are kept current and in accordance with company best practices and standards.
  • Identify reoccurring errors and recommend training, documents, and/or procedures to reduce errors.
  • Ensure all customer enquiries are appropriately handled, addressed, or forwarded to the correct party in a timely manner.
  • Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude.
  • Review terminated association items completed by staff when necessary.
  • Maintain proficiency in FirstService Residential's accounting systems and other proprietary tools.
  • Troubleshoot issues with all accounting-related systems and/or testing new functionality related to Accounts Receivable related matters.
  • Foster a team environment of continuous improvement focused on innovation and best practice.
  • Lead team meetings on department performance and issue resolution.
  • Provide new hire training and mentoring and evaluates performance according to FirstService Residential's Human Resource policies.
  • Complete annual performance appraisals on staff in a timely manner, providing both positive and constructive feedback to promote an atmosphere of learning and growth.
  • Evaluate staff productivity levels to ensure employees are meeting or exceeding processing expectations.
  • Initiate and participate in business process improvement activities as it relates to the area of accounts receivable.
Requirements:
  • Bachelor's degree (B.A. or B.S.) in Accounting from a four-year college or university and an accounting designation is preferred.
  • Five (5) years of supervisory experience leading a team of 5+ direct reports.
  • Property Management industry experience preferred.
What We Offer:

FirstService Residential offers a competitive salary, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. We are committed to fostering a positive and inclusive workplace culture.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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