Hotel Operations Manager
12 hours ago
Job Summary:
We are seeking a Hotel Operations Manager to oversee the daily operations of our hotel, ensuring seamless delivery of customer service and maintaining a high level of employee productivity.
About Ontario Inc.
Ontario Inc. is a leading hospitality company that prides itself on providing exceptional guest experiences. We are committed to fostering a positive work environment and encouraging professional growth among our team members.
Key Responsibilities:
- Coordinate Daily Operations: Supervise hotel staff, ensure compliance with company policies and procedures, and implement effective solutions to resolve issues efficiently.
- Serve as Liaison: Foster strong relationships with clients, address their needs promptly, and provide exceptional customer service.
- Manage Team Performance: Set goals, provide coaching, and conduct regular performance evaluations to drive employee success.
- Maintain Operational Efficiency: Streamline processes, identify areas for improvement, and implement cost-saving initiatives to optimize hotel performance.
Work Environment:
- Fast-Paced Environment: Work in a dynamic atmosphere where timely decisions and adaptability are crucial.
- Tight Deadlines: Meet challenging deadlines while maintaining attention to detail and prioritizing tasks effectively.
- Collaborative Team: Work closely with colleagues to achieve shared objectives and support each other in times of need.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: At least 7 months of experience in a supervisory role within the hospitality industry.
- Language: Fluency in English.
- Hours: Full-time position with approximately 40 hours of work per week.
Personal Suitability:
- Accuracy: Demonstrate attention to detail and precision in all aspects of your work.
- Client Focus: Prioritize client satisfaction and strive to exceed expectations.
- Dependability: Be reliable and dependable in meeting commitments and deadlines.
- Efficient Interpersonal Skills: Develop and maintain strong relationships with colleagues and clients through effective communication and teamwork.
- Excellent Oral and Written Communication: Communicate clearly and concisely both verbally and in writing.
- Flexibility: Adapt to changing circumstances and demonstrate flexibility in your approach to work.
- Initiative: Take proactive steps to identify and resolve issues efficiently.
- Interpersonal Awareness: Understand the impact of your actions on others and respond accordingly.
- Judgement: Make informed decisions that align with company policies and procedures.
- Organized: Maintain a structured approach to work, prioritizing tasks effectively and managing time efficiently.
- Team Player: Collaborate with colleagues to achieve shared objectives and support one another in times of need.
Compensation and Benefits:
The estimated annual salary for this role is $65,000. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career advancement and professional growth.
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