Customer Service Associate
1 week ago
This Customer Service Associate role at Paradies Lagardère Travel Retail is an exciting opportunity to deliver exceptional customer experiences in a fast-paced travel retail environment.
Key Responsibilities:
- Provide outstanding service to customers, ensuring a positive experience and exceeding expectations.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Work effectively in a team environment, supporting colleagues to achieve sales and customer satisfaction targets.
- Operate coffee making equipment, preparing beverages according to established recipes and presentation standards.
- Acknowledge and greet customers within 30 seconds of their arrival, processing orders and handling payments efficiently.
- Handle cash and credit transactions, maintaining accurate records and adhering to company cash handling procedures.
- Assist with new team member training, providing guidance and support to ensure successful onboarding.
- Perform other duties as assigned by management, contributing to the overall success of the team.
Requirements and Qualifications:
- High School diploma or equivalent required; food and beverage experience preferred but not necessary.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving skills, with a focus on delivering exceptional customer experiences.
- Ability to lift a minimum of 25 pounds, standing for long periods, and working in a fast-paced environment.
- Knowledge of math, with proficiency in reading, writing, and mathematics.
Working Conditions:
This role requires working in a dynamic airport environment, with varying temperatures and high foot traffic. The successful candidate will be able to adapt to changing priorities and unexpected situations while maintaining a professional demeanor.
Estimated Salary:$14.50-$18.00 per hour, depending on experience and qualifications.
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