Customer Support Specialist

1 month ago


Winnipeg, Manitoba, Canada beBee Professionals Full time
Job Title: Support Advisor Location: Winnipeg, Manitoba Company: beBee Professionals Job Description: We are seeking a highly skilled Support Advisor to provide technical support to our customers and partners in Winnipeg, Manitoba. The ideal candidate will have excellent communication and problem-solving skills, with the ability to troubleshoot and resolve customer inquiries in a timely and professional manner. Key Responsibilities: * Provide technical support to customers and partners via phone, email, or chat * Troubleshoot and resolve customer inquiries in a timely and professional manner * Collaborate with internal teams to resolve complex technical issues * Develop and maintain knowledge of our products and services Requirements: * Bachelor's degree in Computer Science, Information Technology, or related field * At least two years of experience in a customer service or technical support role * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Knowledge of customer service principles and practices * Proficiency in Microsoft Office Suite * Knowledge of computer hardware and software Benefits: * Competitive salary * Comprehensive benefits package * Flexible work schedule * Professional development opportunities If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, please apply today.
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