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Client Support Volunteer, Safe Spaces Program

2 months ago

Toronto, Ontario, Canada VHA Home HealthCare Full time

**About VHA Home HealthCare**

VHA Home HealthCare is a leading provider of home care services in Ontario, dedicated to delivering high-quality, client-centered care to those who need it most. Our team of over 3,000 professionals is passionate about making a difference in the lives of our clients and their families.

**The Safe Spaces Hoarding Support Program**

We are seeking a dedicated and compassionate Volunteer to join our Safe Spaces Hoarding Support Program. As a Volunteer, you will work one-on-one with clients in their homes to provide support and guidance in de-cluttering and organizing their living spaces.

**Key Responsibilities**

  • Assist clients in de-cluttering and organizing their living spaces
  • Help clients establish realistic and client-driven goals for organization, maintenance, and safe living
  • Work with clients at their own pace, while maintaining clear goals
  • Foster and establish appropriate use of cleared living spaces
  • Be attentive to clients' emotional state
  • Submit a weekly Volunteer Log to the Supervisor
  • Report concerns immediately to the Program Supervisor
  • Maintain confidentiality of client information; follow all policies and work within boundaries of the role
  • Notify the Supervisor as soon as possible if unable to volunteer on an assigned date
  • Attend support meetings

**Requirements**

  • Strong active listening and oral communication skills to work one-on-one with clients in their homes
  • Motivated and patient
  • Interested in mental health issues and compulsive hoarding
  • Comfortable working with clients in their homes
  • Friendly, reliable, responsible, non-judgmental, and non-discriminating
  • Able to act independently within policies and boundaries of the position and client needs and goals
  • Creativity in planning and implementing activities
  • Knowledgeable of available community resources (local dumpsters, community health centers, donation drop-off facilities, etc.)
  • Experience working in the mental health field an asset
  • Coaching, teaching, and mentoring an asset

**What We Offer**

  • Orientation and training by VHA staff
  • Meetings with training component
  • Application form with 2 references
  • Interview
  • Signed Release Agreement, Waiver
  • Vulnerable Sector Screening
  • Report to supervisor on a weekly basis and submit weekly log
  • Supervisor will be available for feedback and support
  • Volunteers are supported through orientation, training, meetings, workshops, seminars, and one-to-one support
  • Career-related experience
  • We provide an environment where volunteers are engaged, challenged, and rewarded
  • Opportunities to meet new people
  • Develop social and professional networks
  • Build on your communication, interpersonal, and leadership skills
  • Gain valuable work experience to build your resume
  • Support your community
  • Enhance clients' lives and deliver life-changing supports and services
  • Reference letter upon request following 100 hours of volunteer service

**Accommodation and VHA's Commitment to Diversity, Equity, and Inclusion**

VHA Home HealthCare is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.