Retail Store Team Lead

3 weeks ago


Cobourg, Ontario, Canada Circle K Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K. As a key member of our store operations team, you will be responsible for supervising staff, hiring and training new employees, and establishing work schedules.

Key Responsibilities:
  • Supervise and manage a team of 1 to 2 people, providing guidance and support to ensure excellent customer service and store operations.
  • Hire and train new employees, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Establish and manage work schedules, ensuring adequate staffing levels to meet customer demand.
  • Resolve customer complaints and issues, providing a high level of customer service and ensuring customer satisfaction.
  • Manage store inventory, ordering and receiving stock as needed, and maintaining accurate records.
Requirements:
  • Experience in a retail or supervisory role, with a strong understanding of store operations and customer service principles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and store performance.
  • High school diploma or equivalent, with a focus on customer service and retail operations.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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