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Department Supervisor

2 months ago


Brampton, Ontario, Canada Canadian Tire Store #10 Full time
About the Role

We are seeking a highly skilled Department Supervisor to join our team at Canadian Tire Store #10. As a key member of our sales floor team, you will be responsible for overseeing the daily operations of our department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of sales floor staff, ensuring they are meeting sales targets and providing excellent customer service.
  • Assign Sales Workers to Duties: Assign sales workers to duties, ensuring the right staff are in the right place at the right time to meet customer needs.
  • Hire and Train Staff: Hire and train new staff members, ensuring they have the skills and knowledge required to succeed in their roles.
  • Authorize Payments and Merchandise: Authorize payments by cheque and order merchandise, ensuring our store is well-stocked and customers have access to the products they need.
  • Establish Work Schedules: Establish work schedules for sales floor staff, ensuring adequate coverage and minimizing overtime.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights to inform business decisions.
  • Resolve Issues: Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
Requirements
  • 5-10 Years of Experience: 5-10 years of experience in a retail sales environment, with a proven track record of success in a supervisory role.
  • Excellent Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate with customers, staff, and management.
  • Strong Leadership Skills: Strong leadership skills, with the ability to motivate and inspire staff to achieve sales targets and provide exceptional customer service.
  • Ability to Work Under Pressure: Ability to work under pressure, meeting tight deadlines and managing multiple priorities in a fast-paced environment.
  • Physical Demands: Ability to work in a fast-paced environment, with frequent standing, walking, and bending.
What We Offer
  • Competitive Salary: Competitive salary and benefits package, including health and dental insurance, and a generous retirement plan.
  • Opportunities for Advancement: Opportunities for advancement, with a clear career path and opportunities for professional growth and development.
  • Collaborative Work Environment: Collaborative work environment, with a team of dedicated and passionate professionals who are committed to delivering exceptional customer service.