Retail Store Team Lead

3 weeks ago


Sarnia, Ontario, Canada ONTARIO INC. Full time
Job Summary

ONTARIO INC. is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team to achieve sales goals and provide exceptional customer service.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to ensure excellent customer service and meet sales targets.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and minimize labor costs.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise in a timely and professional manner.
  • Organize Inventory: Maintain accurate inventory levels, manage stockroom operations, and ensure that merchandise is properly displayed and priced.
  • Supervise and Coordinate Activities: Oversee the daily activities of sales associates, including sales floor coverage, customer service, and visual merchandising.
  • Oversee Payroll Administration: Manage payroll, benefits, and other HR-related tasks to ensure compliance with company policies and labor laws.
  • Conduct Performance Reviews: Regularly evaluate the performance of sales associates, providing constructive feedback and coaching to improve their skills and productivity.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 7 months to less than 1 year of retail management experience.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.


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