Lead Consultant, Project Manager

2 weeks ago


Halifax, Nova Scotia, Canada Genpact Full time
Job Summary

We are seeking a highly skilled and experienced Project Manager to join our team at Genpact. As a Lead Consultant, Project Manager, you will be responsible for managing IT infrastructure projects, ensuring process adherence, and coordinating with stakeholders.

Key Responsibilities
  • Coordinate and track hardware/software procurement and delivery
  • Ensure process adherence for all phases of a project
  • Prepare project plans and host project status meetings
  • Coordinate with all stakeholders (internal and external) of a project
  • Manage multiple projects and large implementation teams
  • Prepare and review implementation plans
  • Ensure project performance expectations are met with service levels and quality
  • Monitor and track project provisioning and actual efforts
  • Raise/escalate any issues and risks to all stakeholders and leadership for any impact on projects
  • Provide necessary communication and progress updates to all stakeholders on critical projects
  • Prepare project dashboards and maintain all project documentation
Requirements
  • Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream
  • A degree in Computer Science, IT, Systems Engineering or a related qualification
  • Project management capabilities to manage an implementation team
  • Capability to drive projects, effort estimation and scheduling for projects
  • Put together implementation plans for project activities
  • Project Management certification (PMP, Prince2)
  • General knowledge of IT infrastructure (OS, Database, Middleware, Storage, Hardware, Networks, Scheduling and Monitoring Tools, File transfer tools, Remote access, IT security, Virtualization)
  • Technical and system expertise in relevant IT workstreams
  • Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution
  • Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and team partnership and collaboration
  • Escalation to L3 Support in a timely manner when challenges require an even higher level of expertise and/or experience
  • Ability to effectively interact with stakeholders in the implementation of new functionality and solving problems
  • Capability to coordinate and execute projects assigned
About Genpact

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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