Support Specialist

3 weeks ago

North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

We are looking for a skilled Support Specialist to join our team at beBee Professionals. In this role, you will be responsible for providing exceptional support to our customers, helping them with inquiries and resolving any issues they may encounter.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This role is ideal for a customer-focused individual who is passionate about providing excellent support and making a positive impact on our customers' experiences.


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