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Training Representative

2 months ago


Richmond, British Columbia, Canada Paladin Airport Security Services Full time
{"title": "Training Representative", "content": "Job Summary

We are seeking a highly skilled Training Representative to join our team at Paladin Airport Security Services Ltd. (PASS). As a key member of our training team, you will be responsible for delivering high-quality training programs to our Screening Officers, ensuring they have the necessary skills and knowledge to perform their duties effectively.

Key Responsibilities
  • Develop and deliver comprehensive training programs for Screening Officers, including on-the-job training, practical skill development sessions, and refresher courses.
  • Monitor and assess the performance of Screening Officers, providing feedback and coaching to improve their skills.
  • Collaborate with our client to support training programs and ensure compliance with regulatory requirements.
  • Develop and maintain relationships with our Screening Officer population to increase the effectiveness of training interactions.
  • Facilitate refresher sessions, including reviewing SOP changes, new operational bulletins, and screening initiatives.
  • Perform other training team tasks as assigned.
Requirements
  • Minimum of two (2) years of experience in Training and Development.
  • Post-secondary education in Adult Learning, Communications, Business Management, Human Resources, or a related field.
  • Demonstrated experience in adult learning and training delivery.
  • Excellent written, verbal, and communication skills.
  • Ability to coach, correct, and mentor Screening Officers.
  • Ability to pass the Screening Contractor Training Representative course.
  • Flexible to work within a 24/7 operation, with schedules changing as per training requirements and operation.
  • Strong attention to detail and quality, with the ability to meet competing deadlines.
  • Aviation-related experience, including working with various stakeholders within the aviation industry, would be an asset.
  • Ability to acquire Transportation Security Clearance (TSC).
  • Fluency in French would be considered an asset.
  • Proficiency in Microsoft Office.
  • Experience with Online Learning Management Systems (LMS).
  • Must be a current resident of Metro Vancouver.
About Us

Paladin Airport Security Services Ltd. (PASS) is a leading provider of airport security services, committed to delivering exceptional service and ensuring the safety and security of our clients and their passengers. We are a diverse workforce, dedicated to a workplace culture of respect, inclusion, and diversity.

We are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

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