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Sales and Support Specialist

2 weeks ago

Winnipeg, Manitoba, Canada Njoyn Full time

Cansel is seeking a highly motivated and results-driven Client Success Representative to join our team. In this role, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and driving revenue growth through strategic sales initiatives.

About the Role

This is a key position that requires a strong desire to help clients succeed in their business endeavors. As a Sales and Support Specialist, you will be responsible for understanding customer needs, making product and service recommendations, and identifying new business opportunities.

  • Research and understand customer needs to make informed decisions.
  • Conduct outbound telephone sales and maintain email correspondence.
  • Participate in strategic account sales programs.

In this role, you will also be responsible for performing remote sales business development using an existing customer portfolio, exploring new growth opportunities to meet or exceed revenue targets, and managing existing accounts to achieve forecasted revenue targets.

Key Responsibilities
  • Provide exceptional customer service through proactive communication and problem-solving.
  • Build strong relationships with our clients and identify new business opportunities.
  • Manage existing accounts to achieve forecasted revenue targets.

The ideal candidate will have 1-3 years of experience in sales and customer service, a strong desire and genuine interest in our customers' business, and the ability to foster strong workplace relationships and create a positive work environment.

What We Offer
  • A competitive compensation package.
  • Uncapped Commission incentives for the sales team.
  • A flexible extended health and dental benefits program.