Shift Manager
6 days ago
We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff to ensure seamless restaurant operations, delivering exceptional customer service, and maintaining high-quality food and service standards.
Key Responsibilities:- Leadership and Team Management: Supervise and coordinate the activities of staff, including cooks, food service counter attendants, and food preparers, to ensure efficient restaurant operations.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
- Inventory Management: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage, and prepare budget and cost estimates.
- Quality Control: Ensure that food and service meet quality control standards, and prepare and submit reports as required.
- Work Schedules: Establish work schedules, including staffing levels and employee rotations, to meet business needs.
- Education: No degree, certificate, or diploma required.
- Experience: 7 months to less than 1 year of experience in a restaurant or food service environment.
- Work Setting: Restaurant environment with fast-paced and dynamic conditions.
- Physical Capabilities: Combination of sitting, standing, walking, and standing for extended periods.
- Recognized Employer: Wendy's Restaurant is a recognized employer with a commitment to diversity and inclusion.
- Support for Persons with Disabilities: We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
- Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
- Support for Youth: We provide awareness training to employees to create a welcoming work environment for youth.
English is the primary language of communication, and the work hours are 35 hours per week.
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