Service Technician Advisor

1 week ago

Richmond, British Columbia, Canada Bunzl Canada Full time

Bunzl Canada is seeking a highly skilled and motivated Service Technician to join our team in BC. As a Service Technician, you will be responsible for providing exceptional customer service while servicing customer equipment.

Key Responsibilities:

  • Perform planned and preventative maintenance on company product lines and competitive equipment.
  • Complete customer service breakdown calls and repairs as scheduled
  • Prepare new equipment for installation and in-service
  • Maintain customer records and profiles professionally and accurately, including handling of all confidential and time-sensitive material
  • Prepare and complete customer work orders, warranty claims and parts orders
  • Build and maintain good relationships with our customers, sales staff, and management
  • Solve mechanical, and electrical problems utilizing electronic, and paper service manuals and manufacturers' technical support personnel
  • Actively foster key customer relationships and realize future growth potential
  • Self-starter who takes initiative and maintains excellent follow-through and follow-up.
  • Strong Communication skills, both written and spoken English.
  • Strong organizational and computer skills
  • Ability to work effectively in situations that involve change and/or competing demands
  • Perform well in a fast-paced environment as part of a mobile service team
  • Ability to stay within budget on expenditures
  • Performs other related duties as required and assigned

Requirements:

  • Must have a mechanical/electrical, or automotive background; training or certification is an asset
  • Please apply if you confidently have a minimum of 2 years' experience in the above fields
  • Possess a valid driver's license, clean driving record, and have own vehicle for commuting (cannot rely on carpool or public transit)
  • Some travel required for training / other branches; sometimes overtime and overnight stays are possible.
  • Be legally eligible to work in Canada (we do not sponsor work visas)
  • Resident of BC at the time of application and interview if selected (we do not pay for moving expenses)

Benefits:

  • Competitive salary range: $60,000 - $80,000 per year, depending on experience
  • A comfortable work environment
  • A full range of benefits, including an RRSP with a company match

About Bunzl Canada:

Bunzl plc is a global leader with sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri, owns and operates more than 100 warehouses with over 5,000 employees and 400,000 plus suppliers.

We know that our employees are our number one asset. That's why we recruit and retain people who are passionate about delivering the very best for our customers. We provide opportunities for our employees to progress within our company based on their talents, experiences, and aptitude.

Contact Information:

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