Operations Manager

1 month ago


Drummondville, Quebec, Canada CB Canada Full time
Job Title: Ops Manager

Join CB Canada as an Ops Manager and take on a challenging role that requires strong leadership and operational skills. As a frontline manager, you will be responsible for supporting the Safety Above All Culture and managing day-to-day operations within a station or hub.

Key Responsibilities:
  • Manage and assign employees to ensure efficient package sortation through the facility, minimizing operational costs and maximizing operational quality.
  • Plan, organize, staff, direct, and control the day-to-day operations of the hub.
  • Analyze operational performance through direct observation, interpretation of reports, and collaboration with others.
  • Determine opportunities for improvement of key metrics and execute action plans to achieve results.
  • Lead daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.
  • Investigate, resolve, and/or escalate customer service issues, as appropriate.
Requirements:
  • High school diploma or GED required; Bachelor's degree in Business, Logistics, or a related area preferred.
  • 6 months experience as a Package Handler at FedEx Ground or equivalent experience in a fast-paced environment.
  • Ability to inspire a shared vision and empower and motivate a team.
  • Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
  • Proven ability to apply sound business judgment to establish and accomplish goals.
What We Offer:
  • Part-time permanent position.
  • Must be bilingual.
  • Must be available to work Monday - Friday 15h00-21h00.
  • Must be available weekends and during peak periods.

CB Canada is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.


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