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Case Management Counsellor

2 months ago


Edmonton, Alberta, Canada Accoravillage Full time
Job Summary

We are seeking a highly skilled Case Management Counsellor to join our Immigration team in Edmonton. As a Case Management Counsellor, you will work directly with new immigrants and refugees, providing client-centered care and support to help them transition smoothly into life in Canada.

Key Responsibilities
  • Evaluate client needs and develop service plans to ensure effective support and guidance.
  • Conduct case management services to ensure clients' needs are met, including direct and prolonged intervention and support with external service providers.
  • Establish partnerships with other service providers, clients, and cultural communities to build on the strengths of newly arrived families.
  • Deliver individual, family, and/or group orientation sessions on relevant settlement topics, such as living and working in Canada.
  • Collect client feedback to track outcomes of settlement services and ensure continuous improvement.
Requirements
  • A Degree in Social Work/Human Services or equivalent.
  • Arabic speaker and additional second language, Somali or French, would be an asset.
  • Minimum 2 years' experience working with newcomers to Canada.
  • Certification as a Settlement Practitioner through AAISA is desired and expected within 3 years of date of hire.
  • A vehicle and valid class 5 driver's license – requirement to transport clients in your personal vehicle.
  • Summary of driving record with no more than six (6) demerit points current within one (1) year.
  • Required 2 years of Driving Experience.
  • Police Information Check including vulnerable sector search current within six (6) months.
  • Child Intervention Record Check current within six (6) months.
What We Offer
  • The annual compensation for this position begins at $60,635.52 to $68,214.96 per year and is based on qualifications and experience.
  • Flexible benefit options when eligible.
  • Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
  • Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.