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Food Service Supervisor

2 months ago


Oakville, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons (Kahuna Coffee Group). As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that high-quality food and exceptional customer service are delivered to our guests.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that staff are equipped to provide excellent customer service.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation, and manage inventory levels to ensure that we have the necessary resources to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Maintain Records and Reports: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Establish Work Schedules: Establish work schedules for staff, ensuring that we have adequate coverage to meet customer demand.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and physical stamina to stand for extended periods.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.