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Parts Sales Associate
2 months ago
Job Summary:
We are seeking a skilled Parts Sales Associate to join our team at Maxim Truck and Trailer. As a key member of our sales team, you will be responsible for selling used parts to external customers and responding to internal parts requests from our technicians.
Key Responsibilities:
- Post parts on our computerized business system
- Review repair orders for parts accuracy before final billing
- Increase sales and decrease obsolete stock by making suggestions on parts, up-selling products, and advising customers on product applications
- Stock shelves and report to the Parts Manager on stock levels
- Participate in annual parts inventories, clean-up, and preparation work
- Source parts for select customers by phoning suppliers and competitors
- Seek technical information regarding new and current products
- Order merchandise within established limits
- Sell parts to external customers and build customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment
- Provide requested parts to technicians and make suggestions on additional parts needed for repair
- May help fill outside Parts Sales Rep's orders and identify potential customers
Requirements:
- 2+ years of parts counter sales experience
- Knowledge of heavy-duty truck and trailer parts preferred
- Prior parts sourcing or purchasing of products preferred
- MPI claim experience an asset
- Valid Class 5 Driver's License
- Customer service focus and ability to build relationships
- Able to up-sell products to customers
- Ability to work with minimal supervision
- Basic computer knowledge: keyboarding, data entry, internet
- Ability to learn in-house billing system
- Strong numbers orientation, attentive to details
- Organized, sets priorities, meets deadlines
- A team player, shows initiative, and a learner attitude
- Able to lift 50 pounds without assistance
- Mechanical aptitude an asset
What We Offer:
- Support of a national company
- A competitive salary
- Group benefits including health (drug card), dental, and vision
- RRSP matching plan
- Educational assistance plan
- Employee referral $$ bonuses
- Ongoing training opportunities
- Opportunities for advancement
- Boot allowance
