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Auditory Support Specialist

1 week ago

Toronto, Ontario, Canada Demant Polska Full time
About the Role:

We are seeking a skilled Auditory Support Specialist to join our team. In this role, you will be responsible for supporting the development and delivery of sales and clinical support programs.

Key Responsibilities:

- Collaborate with the sales, marketing, audiology, and customer service teams to provide territory coverage, training, communications, customer service, program support, and administrative support
- Develop and deliver training and support for customers on products, software, and clinical best practices
- Assist Oticon partner clinics with their open house events and community outreach efforts
- Prepare and conduct presentations and demonstrations for events such as launches, conferences, workshops, open houses, and various community outreach events
- Contribute to the ongoing development and delivery of Oticon Canada's local pillar programs
- Build and maintain long-term relationships with customers
- Identify and develop new sales opportunities

Requirements:

- Master's degree in Audiology, or equivalent experience
- 1-3 years' experience working in a clinical setting dispensing hearing aids
- Background knowledge with audiological tasks such as testing, fitting, and programming software with both Adults and Pediatrics
- Ability to travel frequently (up to 50%) nationally and internationally if needed
- Excellent verbal and written communication skills and interpersonal skills
- Highly motivated, self-starter and team player
- Ability to work independently, prioritize tasks and manage time effectively
- Excellent presentation and organizational skills with technical aptitude
- Represent the Company in a professional and courteous manner