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General Manager

2 months ago

St Albert, Alberta, Canada KidStrong of Macleod Trail Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our KidStrong St Albert location. As a General Manager, you will be responsible for driving sales, maintaining a spotless center, and ensuring a smooth operation.

Key Responsibilities
  • Centre Operations:
    • Master the Numbers: Analyze and interpret key performance indicators (KPIs) and financials to inform business decisions.
    • Relationship Guru: Foster strong relationships with members, coaches, and families to ensure a positive and engaging experience.
    • Keep it Running: Maintain a clean and organized center, ensuring a safe and healthy environment for all.
    • Delegate Tasks: Effectively manage and delegate tasks to team members to ensure efficient operation.
    • Flex Your Weekly Schedule: Work a flexible schedule, including 4 weekdays and 1 weekend shift.
  • Sales:
    • Drive Membership: Collaborate with the team to set sales goals and strategies to increase membership.
    • Lead the Charge: Utilize sales techniques to convert leads into KidStrong members.
    • Be the Face: Represent KidStrong at local events to promote the brand and attract new members.
  • Leadership:
    • Foster Growth: Inspire and motivate team members to achieve their best, promoting a positive and supportive work environment.
    • Recruit & Train: Identify, onboard, and develop high-performing coaches to deliver exceptional results.
    • Develop: Utilize KidStrong's training resources to enhance your own skills and knowledge, as well as those of your team members.
    • Stay Connected: Communicate effectively with team members, coaches, and families through regular updates and feedback.
  • Coaching:
    • Be Hands-On: Deliver high-quality coaching sessions, ensuring a fun and engaging experience for children.
    • Keep your finger on the pulse:
      • Actively coach 3-5 classes per week, monitoring attendance and progress.
      • Track Progress: Utilize the KS Coaches App to track attendance, achievements, and progress.
      • Stay Active: Maintain a high level of energy and enthusiasm, navigating a physically demanding environment.
      • Certification:
        • Achieve Coach Certification through KidStrong HQ Training, ensuring you have the necessary skills and knowledge to deliver exceptional coaching.
    Requirements
    • Coaching Background: Experience working with children aged 15 months to 11 years.
    • People Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with members, coaches, and families.
    • Tech Savvy: Proficient in using Google, Microsoft, and social media platforms.
    • CPR Certification (or willing to receive): Current CPR certification or willingness to obtain.
    Competencies
    • High Standards: Set and maintain high standards for yourself and your team.
    • Natural Leader: Demonstrate leadership skills, inspiring and motivating team members to achieve their best.
    • Goal-Oriented: Focus on achieving KidStrong's goals, setting high standards and striving for excellence.
    • Teacher: Ensure effective transfer of knowledge, skills, and values to team members and children.
    • Professional: React well under pressure, treating others with respect and dignity.
    • Performer: Engage with high energy and clarity, promoting a positive and supportive work environment.
    • Mentor: Develop and nurture relationships, providing guidance and support to team members and children.
    • Organizer: Plan work activities, set realistic goals, and prioritize tasks to ensure efficient operation.
    • Communicator: Speak and write clearly and informatively, ensuring effective communication with team members, coaches, and families.
    • Team Player: Balance team and individual responsibilities, promoting a positive and supportive work environment.
    • Adaptable: Embrace change and innovation, adapting to new situations and challenges.
    Perks
    • Work in a fun, energetic, and supportive environment.
    • Make a real difference in children's lives every day.
    • Grow your career with ongoing professional development.
    • Profit sharing plan.
    • Health and dental benefits.