Fast Food Restaurant Operations Director

3 weeks ago


Grande Prairie, Canada Wok Box Full time

The role of Fast Food Restaurant Operations Director at Wok Box involves overseeing daily operations, planning, organizing, directing, controlling, and evaluating the team's performance. Key responsibilities include determining service offerings, implementing procedures, managing cash, conducting performance reviews, costing products and services, organizing inventory, ensuring health and safety regulations, negotiating supplier arrangements, participating in marketing plans, addressing customer complaints, and providing customer service under pressure.

Required skills include accuracy, efficiency, excellent written communication, and strong interpersonal skills. The work involves 30-40 hours per week and is a permanent position.

  • Education: College, CEGEP, or non-university certificate/diploma (3 months to less than 1 year)
  • Experience: 1-2 years
  • Supervision: 3-4 people
  • Work conditions:
    • Work under pressure
    • Attention to detail
  • Personal suitability:
    • Accurate
    • Efficient interpersonal skills
    • Excellent written communication

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