Medical Systems Field Service Engineer

1 month ago

Warwick, Quebec, Canada CV Library Full time
Job Title: Medical Systems Field Service Engineer

We are seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.

Key Responsibilities:

  • Visiting customer sites to provide valuable solutions for troubleshooting and repair of medical systems.
  • Liaising with external customer contacts, including clinicians from within the NHS and private independent healthcare organizations and laboratories.
  • Providing excellent customer service and ensuring timely resolution of technical issues.

Requirements:

  • Strong background working in a field service or technical support role, gained within a high-value electronic capital equipment environment.
  • Qualified to a minimum ONC or HNC level or above in electronics or another relevant technical discipline.
  • Impeccable customer service skills, an interest in IT, and the ability to remain confident in customer-facing environments.

About Us:

We are a leading medical and laboratory equipment supplier, offering 'best in class' solutions across our range of products and systems. Our commitment to investment in Research and Development ensures we remain a market leader. We value product innovation, excellent customer service, and good people.

This is an exciting opportunity to join a dynamic team and contribute to the success of our company. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply.

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