Housekeeping Guest Attendant
4 weeks ago
Job Title: Housekeeping Guest Attendant
Job Summary:
We are seeking a detail-oriented and customer-focused Housekeeping Guest Attendant to join our team at AccorHotel. As a Housekeeping Guest Attendant, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms, providing exceptional service, and contributing to creating memorable experiences for our guests.
Key Responsibilities:
- Clean and maintain assigned guest rooms to the highest standards, including dusting, making beds, and replenishing supplies.
- Take initiative to add a personalized touch to the guest experience.
- Respect guests' privacy and belongings while providing exceptional service.
- Sign in and out master keys daily and maintain proper usage of cleaning supplies and equipment.
- Update and record all cleaned rooms and return lost and found articles to the Housekeeping Office.
- Report necessary maintenance items to ensure a smooth operation.
Requirements:
- Warm and caring personality with previous Housekeeping experience.
- Ability to anticipate and focus on guest needs, being professional and welcoming.
- Excellent organizational skills and time management.
- Ability to work shift work, including evenings, weekends, and overtime.
- Excellent communication and organizational skills.
- Highly responsible and reliable.
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
Work Environment:
No remote work. Full-time employment.
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