IT Infrastructure Management Specialist

4 weeks ago


Richmond Hill, Ontario, Canada Onico Solutions Full time

At Onico Solutions, we are seeking a highly skilled IT Infrastructure Management Specialist to join our team. This is a permanent remote/hybrid position with an estimated annual salary of $80,000.00 located in the Brampton area.

About the Role:

This IT operation, hands-on technical role involves managing and operating IT infrastructure such as network devices, servers, printers, storage, cloud services, telecom equipment and monitoring systems. As a key member of our team, you will lead projects from setup to configure to deployment, manage IT services and support incidents, service requests, changes, problems and assets related to IT infrastructure.

Key Responsibilities:

  • Work on multiple infrastructure projects simultaneously
  • Lead projects from setup to configure to deployment
  • Manage IT operations and provide Tier 2 support for the Service Desk
  • Resolve tickets escalated from the Tier one support team
  • Maintain, review and update documentation
  • Vendor escalation of setup and support of IT Infrastructure
  • Tier 2 On-Call rotation
Requirements:

To be successful in this role, you will require minimum 4 years of experience as a Network/Systems Administrator. Your expertise should include advanced knowledge of Windows Server OS, Active Directory (AD), MS Exchange, LAN/WAN/VLANS, TCP/IP, DNS, DHCP, Certificates, VPN, Voice and telephony. Additionally, you should have good experience with Cisco routers, switches and firewalls, Azure administration, and Windows network servers.

Preferred Skills:

  • Strong Office 365 knowledge
  • Intermediate level of knowledge of IT Security, Alert and event monitoring, MacOS
  • Knowledge of AWS Cloud and Linux is an asset
  • Advanced troubleshooting and diagnostic skills

We offer a competitive salary and a dynamic work environment that allows for growth and development.



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