Customer Service Representative

2 weeks ago


Calgary, Alberta, Canada Calgary Co-op Full time

About Us

Calgary Co-op is a retail co-operative with over 456,000 members and 3530 employees. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore.

Job Overview

We are seeking a Customer Service Representative to join our team. As a key member of our front-end service team, you will be responsible for providing excellent customer service and maintaining a safe and efficient operation.

Responsibilities

  • Provide exceptional customer service by handling questions, comments, requests, and complaints in a friendly and professional manner.
  • Maintain a clean and organized store environment by performing general clean-up duties, including cleaning spills and display fixtures.
  • Handle merchandise effectively, minimizing damages and markdowns.
  • Perform tasks related to Occupational Health and Safety, Food Safety, and Environmental regulations.
  • Ensure the proper care and maintenance of equipment and tools.
  • Assist with opening and closing duties, setting up the storefront, filling supplies, and preparing deliveries.

Requirements

  • Grade 9 or equivalent education and experience.
  • Must be fluent in English (CLBA - Canadian Language Benchmark Assessment score of 5 or higher).

Benefits

  • Competitive salary: $40,000 - $50,000 per year.
  • Extended health benefits for full-time and part-time employees.
  • Paid vacations.
  • Employee discount (cashback) on all purchases.
  • A recognition program.
  • Social committee events.
  • Employee & family assistance plan.

About This Opportunity

This is an exciting opportunity to work in a collaborative environment with a dynamic team. You will have the chance to develop your skills and advance your career with Calgary Co-op.



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