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Logistics Coordinator

2 months ago

Fort McMurray, Canada Secure Energy Full time

About Secure Energy

Secure Energy is a leading waste management and energy infrastructure business headquartered in Calgary, Alberta. Our extensive infrastructure network spans western Canada and North Dakota, encompassing waste management facilities, industrial landfills, pipeline operations, metals and mining, and specialty chemicals. We also provide energy infrastructure services, including blending and facility supply, and trading and storage.

Your Opportunity

The Dispatch Coordinator plays a crucial role in the communication and coordination of transporting bins to and from customer locations with our drivers throughout the Fort McMurray Oilsands region. This position requires strong organizational skills, attention to detail, and effective communication.

Key Responsibilities

  • Receive and record customer calls, inputting details to generate work order packages
  • Utilize multiple electronic platforms to complete daily tasks, including CRO, HMM, ARI, and ITRAX
  • Schedule and dispatch drivers, ensuring timely and efficient service
  • Assist in processing completed work orders and oversee driver pickup and delivery
  • Maintain customer-focused approach, prioritizing client and employee relations
  • Set up and maintain project folders, ensuring accurate and up-to-date information
  • Additional responsibilities include equipment maintenance scheduling, assisting management and drivers in scheduling truck, trailer, and bin maintenance
  • Working with department management and site crews to provide resources and guidance to ensure tasks are completed on time
  • Yard and shop duties, including equipment operation and maintenance of washbay and shop housekeeping
  • Parts running and picking up project supplies from various vendors in town

Requirements

  • 2-5 years' experience in a dispatch and/or project coordinator function
  • Post-secondary education in logistics, transportation, and/or business, or equivalent training and/or on-the-job experience
  • Experience or knowledge of the waste industry
  • CDL Driver Preferred (Class 1 or 3)
  • Knowledge of local roads and highways, dangerous goods routes, and road bans
  • Excellent organizational skills, with the ability to prioritize projects and multitask in a fast-paced environment
  • Strong customer service focus, professional, and effective communicator both verbally and in writing
  • Strong problem-solving skills, ability to gather and analyze information, and resolve problems quickly
  • Strong interpersonal skills and the ability to deal effectively with individuals at all organization levels
  • Flexible and adaptable, willing to take on more responsibilities as needed, and devote time necessary to complete deadlines
  • High attention to detail, demonstrated ability for accuracy
  • Ability to multitask, prioritize, and work under tight deadlines
  • Ability to reliably handle confidential information
  • Team-oriented and dedicated to helping the team achieve its goals
  • Adoption and demonstration of Secure Energy's Values

What's in it for you

At Secure Energy, we focus on opportunities for growth and improvement, for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.

In addition to rewarding job opportunities, we offer:

  • Competitive industry wages and compensation programs
  • Employer-paid benefits, including health, dental, and more
  • Health care spending account
  • Employee wellness program
  • Employee savings plans
  • Career progression
  • Competitive employee referral program
  • Industry-leading safety standards
  • Community investment initiatives

We believe our team's strength comes from our diversity.

Every Secure Energy employee has a right to feel safe and welcome. We pride ourselves on being a respectful workplace where all employees have equal access to opportunity and support.

We are a trusted partner, extending those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.

Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States, and we actively seek out a wide range of applicants for both field operations and office roles.