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Food Service Supervisor

2 months ago

Kawartha Lakes, Canada Chapman Family Holdings Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Chapman Family Holdings Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Food Quality and Safety
    • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service establishment.
  • Work Environment
    • Fast-paced environment with repetitive tasks.
    • Work under pressure to meet customer demands.
  • Personal Qualities
    • Client focus and efficient interpersonal skills.
    • Dependability and reliability.
    • Ability to multitask and work effectively in a team.
Support for Newcomers and Refugees

We are committed to supporting the social and labour market integration of newcomers and refugees. As a Food Service Supervisor, you will have the opportunity to facilitate access to community resources, language training, and skills training, promoting a culture of inclusivity and diversity.

Support for Youths

We offer on-the-job training tailored to youth, providing them with the skills and knowledge necessary to succeed in the food service industry.

Support for Indigenous People

We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations, promoting a culture of reconciliation and respect.