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Shift Manager

2 months ago

Parry Sound, Canada McDonalds Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff to ensure seamless operations and exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that work schedules are met and tasks are completed efficiently.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that stock levels are maintained and wastage is minimized.
  • Quality Control: Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a timely and professional manner.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
  • Work Scheduling: Establish work schedules to meet business needs, ensuring that staff are adequately staffed and trained to meet customer demand.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment.
  • Work Setting: Fast food outlet or concession, restaurant.
  • Supervision: 5-10 people, including food and beverage servers, food service counter attendants, and kitchen and food service helpers.
  • Security and Safety: Bondable.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, physically demanding.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player.
Benefits
  • Health Benefits: Dental plan, health care plan.
  • Financial Benefits: Group insurance benefits, life insurance.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 32 to 40 hours per week.