Customer Service Representative
2 weeks ago
Ace WetClean is seeking a highly motivated Customer Service Representative to join our team in sales and operations. As a key member of our front-line staff, you will play a crucial role in delivering exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.
Job SummaryWe are looking for a results-driven professional with excellent communication and interpersonal skills to join our dynamic team. In this role, you will be responsible for providing top-notch customer service, processing transactions efficiently, and maintaining a clean and organized store environment.
Key Responsibilities:- Provide exceptional customer service, ensuring customers have a positive experience and exceed their expectations
- Process cash, credit card, and cheque transactions accurately and efficiently
- Maintain a thorough understanding of our products and services, making recommendations to customers as needed
- Participate in visual merchandising and inventory management to ensure the store looks its best at all times
- Work collaboratively with colleagues to achieve sales targets and maintain a positive store atmosphere
- High school diploma or equivalent required; post-secondary education an asset
- 3+ years of retail or sales experience, preferably in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Proven track record of meeting or exceeding sales targets
- Ability to lift up to 45 kg (100 lbs) and stand for extended periods
- Availability to work a variety of shifts, including weekends and holidays
- A competitive salary of $45,000 - $55,000 per year, depending on experience
- Ongoing training and development opportunities to enhance your skills and career prospects
- A dynamic and supportive work environment, with opportunities to grow and advance within the company
- A comprehensive benefits package, including health, dental, and vision coverage
- A fun and rewarding work environment, with regular team-building activities and social events
Please note that this job description is not intended to be an exhaustive list of responsibilities. Ace WetClean reserves the right to modify or add to this job description as necessary to meet business needs.
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