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Sales Team Lead

2 months ago

Banff, Alberta, Canada CIRCLE K Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at CIRCLE K. As a Sales Team Lead, you will be responsible for leading a team of sales professionals and contributing to the success of our retail business.

Key Responsibilities
  • Team Leadership: Lead and manage a team of 3-4 sales professionals, including cashiers, retail salespersons, and sales clerks.
  • Sales and Merchandising: Assign sales workers to duties, authorize returns of merchandise, and establish work schedules to ensure optimal sales performance.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Customer Service: Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory levels to ensure efficient stock management.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 7 months to less than 1 year of experience in a retail sales environment.
  • Language: Fluency in English.
  • Work Schedule: 40 hours per week.
Personal Qualities
  • Accurate: Ensure accuracy in sales transactions and reporting.
  • Client Focus: Provide excellent customer service and resolve customer complaints.
  • Efficient Interpersonal Skills: Communicate effectively with team members and customers.
  • Excellent Oral Communication: Clearly communicate sales strategies and goals to the team.
  • Flexibility: Adapt to changing sales environments and priorities.
  • Organized: Maintain accurate records and reports.
  • Reliability: Ensure timely completion of tasks and responsibilities.
  • Team Player: Collaborate with team members to achieve sales goals.