Senior Cloud Operations Engineer
11 hours ago
Genpact is a global professional services and solutions firm that delivers outcomes shaping the future. With over 125,000 people across 30+ countries, we're driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
About this RoleWe're inviting applications for the role of Senior Cloud Operations Engineer. As a key member of our team, you'll be responsible for coding, testing, and delivering high-quality deliverables. You should be willing to learn new technologies and stay up-to-date with industry trends.
Key Responsibilities- Overall experience in IT infrastructure management services, service delivery management, IT operation management, project management, multi-cloud delivery management, transitioning IT services, and account management
- Work with automation and DevOps teams to ensure smooth transitions and steady-state operations
- Governance with the team to address incidents effectively and meet agreed-upon SLAs
- Identify opportunities to streamline and develop automations to minimize incidents
- Lead a team of SREs in implementing and operating IT infrastructure
- Collaborate with other engineering teams to ensure reliable, scalable, and secure IT infrastructure
- Develop, implement, and monitor new SRE practices and tools
- Develop and maintain documentation for automations and infrastructure
- Ensure compliance dashboards are green for the IT infrastructure
- Mentor and train other SRs
- BE/B Tech/MCA degree
- Excellent written and verbal communication skills
- Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case)
- Strong understanding of server, storage, MQ, and application technologies (Java, shell scripting)
- Proficiency with Linux, strong SQL databases experience (Sybase, DB2, Oracle), and ability to search log files and compose SQL queries
- Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
- Strong scripting skills (Perl, Python, or UNIX shell)
- Able to troubleshoot and problem-solve analytically
- Excellent spoken and written English communication skills
- Able to work in a global team
Estimated salary: $120,000 - $180,000 per year, depending on location and experience.
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