Senior Cloud Operations Engineer

11 hours ago


Montreal, Quebec, Canada Genpact Full time

Genpact is a global professional services and solutions firm that delivers outcomes shaping the future. With over 125,000 people across 30+ countries, we're driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

About this Role

We're inviting applications for the role of Senior Cloud Operations Engineer. As a key member of our team, you'll be responsible for coding, testing, and delivering high-quality deliverables. You should be willing to learn new technologies and stay up-to-date with industry trends.

Key Responsibilities
  1. Overall experience in IT infrastructure management services, service delivery management, IT operation management, project management, multi-cloud delivery management, transitioning IT services, and account management
  2. Work with automation and DevOps teams to ensure smooth transitions and steady-state operations
  3. Governance with the team to address incidents effectively and meet agreed-upon SLAs
  4. Identify opportunities to streamline and develop automations to minimize incidents
  5. Lead a team of SREs in implementing and operating IT infrastructure
  6. Collaborate with other engineering teams to ensure reliable, scalable, and secure IT infrastructure
  7. Develop, implement, and monitor new SRE practices and tools
  8. Develop and maintain documentation for automations and infrastructure
  9. Ensure compliance dashboards are green for the IT infrastructure
  10. Mentor and train other SRs
What We Seek in You
  • BE/B Tech/MCA degree
  • Excellent written and verbal communication skills
Preferred Qualifications/Skills
  • Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case)
  • Strong understanding of server, storage, MQ, and application technologies (Java, shell scripting)
  • Proficiency with Linux, strong SQL databases experience (Sybase, DB2, Oracle), and ability to search log files and compose SQL queries
  • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Strong scripting skills (Perl, Python, or UNIX shell)
  • Able to troubleshoot and problem-solve analytically
  • Excellent spoken and written English communication skills
  • Able to work in a global team

Estimated salary: $120,000 - $180,000 per year, depending on location and experience.


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