Shift Team Lead

4 weeks ago


Vaughan, Ontario, Canada Tim Hortons Full time
Job Title: Shift Team Lead

We are seeking a highly motivated and experienced Shift Team Lead to join our team at Tim Hortons. As a Shift Team Lead, you will be responsible for leading a team of staff members and ensuring that our high standards of quality and customer service are met.

Key Responsibilities:
  • Lead a team of staff members to achieve sales and customer service goals
  • Supervise and coordinate the activities of staff members to ensure efficient operations
  • Train staff members in job duties, sanitation, and safety procedures
  • Estimate ingredient and supply requirements for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customer complaints and concerns
  • Prepare and submit reports
Requirements:
  • 1-2 years of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs

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