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Retail Store Manager

1 month ago

Richmond, British Columbia, Canada Mobil Gas Bar Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Mobil Gas Bar. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve customer complaints in a fair and timely manner.
  • Establish work schedules and ensure that all employees are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and coordinate the activities of workers, including cashiers, retail salespersons, and sales clerks.
  • Organize and maintain inventory, ensuring that stock levels are adequate and that products are displayed attractively.
Requirements
  • 7 months to less than 1 year of experience in a retail supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
Work Environment

Our retail store is located in a busy shopping area, with public transportation available. The work environment is fast-paced, with a combination of sitting, standing, and walking required.

Language

The primary language of work is English.

Work Schedule

The work schedule is 30 to 40 hours per week, with flexibility to meet the needs of the business.