Network Operations Specialist

3 weeks ago

Barrie, Ontario, Canada GTT, LLC Full time
Job Summary

We are seeking a highly skilled Network Operations Specialist to join our team at GTT, LLC. As a Network Operations Specialist, you will be responsible for providing senior-level support of our network infrastructure, including incident management, and support of all components associated with these environments.

Key Responsibilities
  • Manage day-to-day deliverables during the shift, under the overall direction of the NOC Shift Leader.
  • Provide strong technical support while ensuring that NOC processes and procedures are followed properly by the team.
  • Collaborate strongly with the Shift leader to manage the queue, work intake as well as delivery.
  • Engage in high-priority incidents (P2's) or incident calls and provide support.
  • Engage with wider operational teams like EES/OCG and other support areas on an ongoing basis.
Requirements
  • CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years of troubleshooting experience)
  • Routing and switching experience
  • Troubleshooting experience/Break fixes
  • Network analyst experience
About Us

GTT, LLC is a top 10 North American bank that aims to stand out from its peers by having a differentiated brand – anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world.

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