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Beauty Studio Supervisor
1 week ago
Sephora Canada seeks a skilled Beauty Studio Supervisor to manage all aspects of the client experience and services in a specific store location. This role involves overseeing daily operations, team development, innovation, client experience, training, and vendor management. As a Beauty Studio Supervisor, you will be responsible for ensuring that the Beauty, Skin, and Fragrance Studio runs smoothly and efficiently.
Main Responsibilities:- Studio Operations: Manage the daily operations of the Beauty, Skin, and Fragrance Studio (as applicable). Ensure that Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- Innovation Implementation: Guarantee that beauty advisors are trained adequately and leveraging our technology innovations within services to provide an elevated in-store experience.
- Client Experience Enhancement: Manage the Services online reservation system including publishing beauty advisors' availability and class dates and times. Ensure staffing levels support a smooth flow of clients receiving services and maintain an efficient client check-in process.
- Team Development and Training: Execute beauty advisors' training for new hires as well as existing team members. Facilitate orientation and selling model training sessions whenever possible.
- Merchandising and Visual Display: Support the Operations team by ensuring all merchandising concepts and sales floor visuals meet company standards. Maintain a neat, clean, and organized sales floor at all times.
- Brand Partnerships and Engagement: Engage all beauty advisors with store brands visiting the store, verify effective brand training and coaching, and provide feedback on brand training effectiveness.
