Logistics Coordinator

3 weeks ago


Hamilton, Ontario, Canada American Iron and Metal Full time
About American Iron & Metal

We are a recognized global leader in the metal recycling industry with over 125 site locations and 4000 employees worldwide. Our company offers a dynamic work environment that requires problem-solving skills, professionalism, and customer service excellence.

Job Summary

We are seeking a highly skilled Dispatcher to join our afternoon shift team. The ideal candidate will have previous dispatch experience, proficiency in Microsoft Office, Excel, and Word, as well as strong communication and organizational skills.

Key Responsibilities
  • Distribute and coordinate customer service calls to ensure efficient resolution of customer queries.
  • Communicate effectively between scale operators, yard operations, and drivers to facilitate smooth logistics operations.
  • Direct trucks and provide detailed feedback to scales on material quality.
  • Monitor driver hours to ensure compliance with provincial regulations.
  • Track incoming and outgoing orders to maintain accurate records.
  • Ensure safe operation procedures are followed and implemented.
Qualifications and Skills
  • Previous dispatch experience is essential for this role.
  • Proficiency in Microsoft Office, Excel, and Word is required.
  • Strong professionalism, customer service skills, and ability to work independently and objectively.
  • Ability to perform at a high level in a fast-paced environment.
  • Organized and detail-oriented with excellent time management skills.
Benefits and Compensation
  • A competitive salary of $65,000 per annum, plus an annual bonus.
  • Vacation, benefits, and RRSP matching program.
  • AIM Tuition Assistance Program.
  • 24/7 access to virtual health care.
About the Role

This is a fantastic opportunity for a motivated and experienced dispatcher to join our growing logistics team. If you are looking for a challenging and rewarding role with opportunities for growth and development, we encourage you to apply.



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