Restaurant Operations Manager

7 days ago


Alliston, Ontario, Canada McDonald's Restaurants of Canada Full time
Job Overview

As a Restaurant Operations Manager at McDonald's Restaurants of Canada, you will play a critical role in overseeing the daily operations of our restaurants. Your primary responsibility will be to implement and maintain high standards of quality, customer satisfaction, and team performance.

Key Responsibilities
  • Leadership and Development: Provide guidance, support, and coaching to restaurant staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Operational Excellence: Develop and implement effective systems and processes to drive efficiency, productivity, and customer satisfaction.
  • Quality and Safety: Ensure that all food products meet McDonald's quality and safety standards, while also maintaining a clean and safe work environment.
  • Cost Control: Analyze and manage restaurant expenses to achieve profitability targets.
  • Customer Service: Foster a positive customer experience by ensuring prompt service, addressing customer complaints, and implementing initiatives to improve customer satisfaction.
Requirements and Qualifications
  • Bachelor's degree or equivalent in a related field (e.g., business administration, hospitality management).
  • 1-2 years of experience in a leadership or management role within the food service industry.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
Compensation and Benefits
  • $60,000 - $70,000 per year (estimated salary based on location and industry standards).
  • Comprehensive health benefits package, including medical, dental, and vision coverage.
  • Disability benefits and life insurance.
  • Vision care benefits.
  • Opportunities for professional development and growth within the organization.


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