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Service Technician
2 months ago
**Job Summary**
Brandt is seeking a skilled Field Service Technician to join our team at our Castlegar location. As a key member of our service team, you will be responsible for the repair and maintenance of construction and forestry based equipment and attachments.
Duties and Responsibilities:
- Efficiently evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment, ensuring optimal performance and safety.
- Utilize secondary materials and equipment safely and efficiently, adhering to industry standards and best practices.
- Operate related instruments, hand and power tools, secondary equipment, and computer systems, including the John Deere Service Advisor, to document maintenance, inspection, and diagnosis.
- Accurately and completely document on work orders all machine information, actions taken, and time taken, maintaining a high level of attention to detail.
- Continually assess service task hazards and ensure work is performed safely, and to accepted standards, prioritizing the well-being of yourself and others.
- Locate and order parts from parts personnel, utilizing parts catalogues to ensure accurate and efficient parts procurement.
- Road test equipment and check attachment operation as required, ensuring seamless integration and optimal performance.
Required Skills:
- Excellent communication and interpersonal skills, enabling effective collaboration with customers, the service team, and branch personnel.
- Ability to meet physical demands, including climbing, overhead lifting/postures, prolonged standing, sensory processing, and fine motor control, with a maximum lifting capacity of 50 pounds.
Required Experience:
- Previous mechanical experience in a heavy equipment environment is highly preferred, with a strong understanding of equipment repair and maintenance principles.
- Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade is highly desirable, demonstrating a high level of technical expertise.
- Commitment to customer service and service excellence, with a focus on delivering exceptional results and exceeding customer expectations.
- Ability to communicate and work effectively with customers, the service team, and branch personnel, fostering a positive and collaborative work environment.
- Ability to meet physical demands, including climbing, overhead lifting/postures, prolonged standing, sensory processing, and fine motor control, with a maximum lifting capacity of 50 pounds.