Sales Associate

1 week ago

Welland, Ontario, Canada Carter's, Inc Full time
About Carter's, Inc.

Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. As a Sales Associate at Carter's, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey.

What We Offer

- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
- Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.

Responsibilities

- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements

- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once

What You'll Enjoy

- A welcoming and inclusive environment that values and optimizes skills and talents
- Opportunities to learn and grow with a global lifestyle brand for families with young children
- A chance to be part of a team that cares about making a difference in the lives of families and children

Equal Opportunity Employer

Carter's, Inc. is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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