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Property Administrator

1 month ago

Vancouver, British Columbia, Canada UBC Properties Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Property Administrator to join our team at UBC Properties Trust. As a key member of our property management team, you will be responsible for providing administrative support to our Property Managers and ensuring the smooth operation of our residential portfolio.

Key Responsibilities
  • Collect and process monthly rental income, communicate with tenants regarding increases, changes, or outstanding charges, and ensure accurate communication with our accounting department.
  • Respond to resident requests, assist Property Managers in resolving problems and complaints, and maintain a high level of customer service.
  • Liaise with Resident Caretakers, Property Managers, and service providers regarding tenant suite repairs, move-ins, and move-outs, ensuring timely and efficient resolution of issues.
  • Obtain quotes, organize suite renovations, and schedule work with trades, ensuring seamless unit turnover and renovation processes.
  • Track and maintain daily, weekly, and monthly leasing reports, prepare lease-related paperwork, and ensure accurate documentation.
  • Maintain property management filing systems, verify and update tenant, lease, and building information, and ensure data accuracy.
  • Regularly communicate with tenants to update insurance and employment information, and apprise Property Managers of daily activities and incoming correspondence.
  • Manage and process POs, update tenant databases, and ensure company website information is accurate and up-to-date.
  • Organize key collection and distribution, maintain remote fob key systems, and draft and send emailers and notices to tenants regarding building rules and regulations.
  • Directly communicate with the leasing coordinator to ensure all units are leased with minimal vacancy.
Requirements
  • A relevant diploma or degree.
  • A minimum of 1 year experience in the real estate or property management industries.
  • Strong interpersonal skills, sense of urgency, and excellent prioritization skills.
  • Multi-tasking ability, high degree of reliability, and accessibility for tenants.
  • Maintain confidentiality and demonstrate sound judgment and impeccable discretion at all times.
  • Proficiency with MS Office and experience with Yardi Voyager is an asset.
  • Demonstrated knowledge of governing legislation, including the Residential Tenancy Act, Human Rights Code, and Personal Information Protection Act of British Columbia.
About UBC Properties Trust

UBC Properties Trust is a leading developer, service provider, and lessor of residential land at UBC. We strive to build financial legacy, create innovative spaces, and support workforce housing and academic objectives. Our team is dedicated to providing exceptional customer service and ensuring the smooth operation of our residential portfolio.

We are committed to diversity, equity, and inclusion in our hiring practices and strive to create a workplace that reflects the diversity of our community. If you are a motivated and detail-oriented individual who is passionate about property management, we encourage you to apply for this exciting opportunity.