Service Excellence Representative

3 weeks ago


Boucherville, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a Service Excellence Representative to join our team in Boucherville, Canada. In this role, you will be responsible for providing exceptional service to our customers, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide timely and professional responses to customer inquiries via phone, email, and chat.
  • Collaborate with team members to improve service processes and ensure seamless customer experiences.
  • Document customer interactions and feedback to inform service improvements.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.

As a Service Excellence Representative, you will have the opportunity to make a positive impact on our customers' experiences and contribute to the growth and success of our company.



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