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Operations and Compliance Manager

2 months ago

Edmonton, Alberta, Canada Eminent College Full time

Company Overview:

Eminent College is a premier institution dedicated to cultivating the next generation of beauty industry professionals. Our mission is to empower students with the knowledge, skills, and confidence needed to excel in the dynamic beauty industry.

We offer a range of accredited programs in cosmetology, esthetics, makeup artistry, nail technology, and more, all designed to meet the highest standards of education and industry practices. With state-of-the-art facilities, experienced instructors, and a curriculum that blends theoretical knowledge with practical application, we ensure our students are well-prepared to meet the demands of today's beauty market.

Our Commitment to Excellence:

We believe in fostering a supportive and inclusive learning environment. Our diverse community of students and staff reflects our commitment to inclusivity and respect for all individuals. We are proud to contribute to the local economy by producing skilled professionals who go on to successful careers in the beauty industry.

Job Summary:

Eminent College is seeking a detail-oriented and strategic Operations and Compliance Specialist to join our team. This role is critical to ensuring the efficient operation of college processes and adherence to all regulatory and compliance standards.

Key Responsibilities:

  • Operations Management:
    • Oversee daily operations of the college, ensuring smooth and efficient processes across all departments.
    • Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
    • Monitor and manage the use of college resources, including facilities, equipment, and supplies.
  • Compliance Oversight:
    • Ensure the college adheres to all federal, provincial, and city regulations, including accreditation standards.
    • Conduct regular audits and reviews to ensure compliance with regulatory requirements.
    • Maintain up-to-date knowledge of changes in laws and regulations affecting the college.
  • Policy Development and Implementation:
    • Develop, implement, and update policies and procedures to ensure compliance and operational efficiency.
    • Provide training and guidance to staff and faculty on compliance issues and new policies.
    • Collaborate with various departments to ensure policies are understood and followed.
  • Risk Management:
    • Identify and assess potential risks to the college's operations and compliance status.
    • Develop and implement risk management strategies to mitigate identified risks.
    • Prepare and submit regular risk assessment reports to senior management.
  • Data Management and Reporting:
    • Maintain accurate and comprehensive records of compliance activities and operational metrics.
    • Prepare and submit required reports to regulatory bodies and accrediting agencies.
    • Analyze data to identify trends and areas for improvement in operations and compliance.
  • Coordination and Collaboration:
    • Work closely with academic, administrative, and support departments to ensure alignment of operations and compliance efforts.
    • Serve as a liaison between the college and external regulatory agencies.
    • Coordinate and lead internal and external audits and inspections.
  • Continuous Improvement:
    • Promote a culture of continuous improvement by identifying and implementing best practices in operations and compliance.
    • Stay informed about industry trends and advancements in operational and compliance management.
    • Participate in professional development opportunities to enhance skills and knowledge.

Required Qualifications:

  • Bachelor's degree in Business Administration, Higher Education Administration, Compliance, or a related field; Master's degree preferred.
  • 5 years of experience in operations management, compliance, or a related field, in an educational setting.
  • Strong knowledge of federal, provincial, and city regulations affecting higher education institutions.
  • Excellent organizational, analytical, and problem-solving skills.
  • Proven ability to develop and implement effective policies and procedures.
  • Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
  • Proficiency in Microsoft Office Suite and familiarity with compliance management software.
  • Professional certification in compliance (e.g., CRCM, CCEP) is a plus.