Data Analyst and Business Intelligence Specialist
6 days ago
Job Details
The successful candidate will be responsible for tracking and analyzing data for project analysis and ETL testing of agent and call data. This involves performing validations to ensure the extracted data reconciles with source data, performing internal data analysis and reporting using BI tools and programming language (Python), assisting with Power BI dashboard development using best practices, and exploring the possibilities of using machine learning and predictive analytics for simulations.
Responsibilities
- Perform data validations to ensure data integrity.
- Develop and maintain databases and data models.
- Design and implement data visualizations using BI tools.
- Apply machine learning and predictive analytics techniques to improve data insights.
Requirements
- Two (2) years' experience in developing and delivering successful business intelligence and analytics projects or supporting BI&A solutions in production.
- Expertise in data integration tools, BI&A report and dashboard tools, big data frameworks, and database technologies.
- Excellent verbal and written communication skills to communicate with personnel at all levels.
Preferred Skills
- Experience with 911 systems, telephony, workforce management systems, or radio systems.
Assignment Length
24 months
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